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COVID-19 Alert: All Appointments Canceled or On Hold

Our safety culture extends beyond our walls to protect the customers we serve. Alongside public health officials, we are actively monitoring coronavirus (COVID-19) updates via the CDC and the State of Michigan. For everyone’s safety, we are not currently scheduling appointments that require our employees to enter customer homes or businesses. If you have an existing appointment, we will be contacting you to cancel. If you would like to be added to wait list to be scheduled at a later date, please call 877-448-9433 (option 1). We apologize for any inconvenience and appreciate your understanding.

Looking for a free way to lower your energy costs and make your home more comfortable? You’re in the right place. 

Online scheduling only takes about five minutes. Once you're done, you're well on your way to discovering your smart possiblilities for energy efficiency!

Consumers Energy Online Scheduling
Consumers Energy customers can use this tool to easily schedule their own no-cost home energy assessment. 

To be eligible for the Helping Neighbors program, customers must:

  • Receive natural gas or combination (natural gas + electric) service from Consumers Energy
  • Reside in a single family home, condo, manufactured home, or 2-4 unit apartment building
  • Meet income eligibility requirements (For customers who exceed income eligibility requirements, our Home Energy Analysis program may still be able to help. Visit HomeAnalysis-ConsumersEnergy.com/schedule)

If you need help with scheduling or have questions on eligibility requirements, please call us at 877-448-9433 for assistance.