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COVID-19 Alert: Appointments Now Available

Consumers Energy remains committed to the health and wellbeing of our customers, employees and communities here in Michigan. While we temporarily suspended some of our in-home and onsite energy efficiency programs in March, we are now in the process of re-opening them so we can continue helping you save energy and money. You can be assured your safety will continue to be our priority. Our teams will be following enhanced safety protocols, including maintaining social distancing where possible and wearing face masks when within six feet to others. Some programs will offer virtual or no-contact options to our in-person support. We look forward to working with you.

Looking for a free way to lower your energy costs and make your home more comfortable? You're in the right place. 

Online scheduling only takes about five minutes. Once you're done, you're well on your way to discovering your smart possiblilities for energy efficiency!

Consumers Energy Online Scheduling
Consumers Energy customers can use this tool to easily schedule their own no-cost home energy assessment. 

To be eligible for the Helping Neighbors program, customers must:

  • Receive natural gas or combination (natural gas + electric) service from Consumers Energy
  • Reside in a single family home, condo, manufactured home, or 2-4 unit apartment building
  • Meet income eligibility requirements (For customers who exceed income eligibility requirements, our Home Energy Analysis program may still be able to help. Visit HomeAnalysis-ConsumersEnergy.com/schedule)

If you need help with scheduling or have questions on eligibility requirements, please call us at 877-448-9433 for assistance.